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FAQ

Product & Ingredients

What if the product I'm wanting to order is currently out-of-stock?

I live in an area that is extremely hot or cold, how is the product delivered?

Shipping & Orders

Where do you ship your products?

How long will I have to wait to receive my order?

What are your shipping options?

What methods of payment do you accept?

What is your exchange and return policy?

Can I cancel my order?

I have an issue with my order, who should I contact?

e-Gift Card

Can a gift card be used more than once?

Can more than one gift card be used towards a purchase?

Can a gift card be used to buy a gift card?

Can a gift card be used to pay for shipping and taxes?

Can gift cards be cancelled and refunded for cash?

How to redeem gift cards?

What if my gift card is lost?

How to check the remaining balance on a gift card?