Free shipping on orders over $75

Shipping and Returns

We offer FREE Express Shipping to the U.S. via USPS (Priority) on all purchase orders that are U$75 and over (excluding taxes). For delivery in Canada please read Canada shipping information.

For orders under U$75 (excluding taxes), there is a delivery charge of U$6.95 for USPS Priority Post.

 

Delivery Time

Your order will be processed within 1-3 business days and then dispatched for shipping. Express Shipping will take 2-3 business days. Your total order delivery time will be between 3-6 business days, depending on the delivery destination.

Shipment tracking number will be sent to your email address after your order is dispatched. You can track your shipment any time.

 

Delivery with Care

To keep our temperature-sensitive products fresh when you receive the shipment, we ask the shipping carrier not to leave your shipment at the door. If no one answers the door, a delivery notice email will be sent to you for pickup at the designated location.

 

Order Review

Please review your order to ensure that your order information is correct, especially the shipping and billing addresses. Type the addresses in full words (if space allowed) to avoid errors.

 

Order Cancellation

If you need to cancel your order after you have placed it, then please immediately send us an email to hello@shopEcomaat.com and state your order number in your email. We will try our best to help you with your order cancellation. However, once your order is dispatched for shipping, we cannot cancel or modify your order. 

 

Out-of-stock items

If any item of your order is out of stock, we will notify you by email of the estimated time of arrival and we will process the rest of your order without delays. When your out-of-stock item becomes available, we will ship to you at no extra charge.

 

Returns

Due to the nature of our products, we cannot accept returns or exchanges.